Tower Hill Home Insurance Discussion
However, the company's limited online tools make the insurance coverage purchase process more challenging compared to some of its existing competitors, which provide the ability to complete purchases entirely online. People considering buying coverage from Tower Hill almost always have to work with an agent or broker to get a quote or buy a policy.
There is a fairly wide range of coverage options for Tower Hill, meaning that anyone who buys insurance is likely to find the different types of coverage they need from a company. In addition to the usual home insurance offerings, such as coverage for your home structure and possessions, companies have a variety of policies available that can complement traditional home insurance (HO-3).
This includes flood insurance and the higher levels of coverage available for high-value homes, as well as special coverage for renters, landlords, and owners of condominiums and mobile homes. The company, however, does not provide auto insurance.
Insurance rates from Tower Hill are generally cheaper than competing Florida home insurance companies. Additionally, the company receives slightly better-than-average reviews for its customer service among Florida insurance companies.
The most common issues cited in complaints related to the claims department, particularly the number of unsatisfactory settlements and claim denials.
Of great importance to Florida, homeownersare Tower Hill's ability to respond to storms. As a Florida specialty insurance company, Tower Hill has experience handling hurricane claims.
For example, some customers note that insurance agents or the company's claims department reach out both before and after a major storm to help with claims. However, it should be noted that financial rating service AM Best does have some level of concern about whether continuing large-scale disasters, such as Hurricane Irma and Hurricane Florence in 2017 and 2018, could put Tower Hill in financial jeopardy.
Bottom line: Tower Hill is a solid, affordable option for homeowners looking for a one-stop-shop for homeowners and flood insurance. But buyers should be prepared to work with insurance agents to get a quote because Tower Hill's online tool is lackluster.
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